Little Green Light makes my life better
January 31, 2020

Little Green Light makes my life better

Bonnie Hammond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Little Green Light

Little Green Light is our donor management software. It stores information about our donors and other constituents and allows us to track donations and acknowledgments, create reports, communicate with constituents, and more. It is used by people in this organization who are involved with fundraising, financials, and donor stewardship. It allows us to maintain excellent and robust donation records, familiarize ourselves with our donors, and process donation payments seamlessly from our website.

Pros

  • Saves time and steps when receiving, categorizing, and acknowledging donations.
  • It is a powerful relational database with the flexibility to view information in many different ways.

Cons

  • I wish the LGL Forms could send notices when a customer's recurring payment fails.
  • More integration with other programs would be wonderful.
  • The better I know my donors, the more comfortable they are making gifts to my organization.
  • LGL lends us the professionalism that gives our donors confidence.
Salesforce is so vast and complicated that I was unable to make sense of how to use the product, despite being reasonably computer-literate. In comparison, LGL was simple to use from day one. It was clearly built for nonprofits, unlike Salesforce which appears to have taken their base product and tried to adapt it for nonprofit use. With LGL, I was easily able to import my existing data from my previous relational database and get to work right away putting that data to use.
LGL support is absolutely unreal. Send a question straight from inside the software and within minutes you will receive a response from someone at the company who will help you. Most of the time, the person responding to my questions is one of the developers or owners of the company. They are kind, patient, and very helpful. The online knowledge base is very comprehensive as well.

Do you think Little Green Light delivers good value for the price?

Yes

Are you happy with Little Green Light's feature set?

Yes

Did Little Green Light live up to sales and marketing promises?

Yes

Did implementation of Little Green Light go as expected?

Yes

Would you buy Little Green Light again?

Yes

LGL is a robust and powerful tool for nonprofit organizations of all sizes, who want to track their donor base. It is user-friendly, intuitive, and very customizable. The ability to receive donations using LGL Forms works seamlessly with the database, saving you time in data entry, and you can easily look at reports that illustrate your levels of giving year-by-year.

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