Great Helpdesk Tool!
April 30, 2020
Great Helpdesk Tool!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveAgent
LiveAgent is used within our development & support team. It helps us to keep in touch with our customers very easily.
- Easy setup.
- Highly configurable.
- Chat functionality.
- Multilingual knowledge base.
- Import of knowledge base.
- Chatbot.
- Fast response to customer problems.
- Slow implementation of knowledge base because of missing import.
- Fast setup.
Do you think LiveAgent delivers good value for the price?
Yes
Are you happy with LiveAgent's feature set?
Yes
Did LiveAgent live up to sales and marketing promises?
Yes
Did implementation of LiveAgent go as expected?
Yes
Would you buy LiveAgent again?
Yes