LiveAgent is a great software!
January 04, 2021
LiveAgent is a great software!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveAgent
LiveAgent is the software to use if you have multiple brands in the same company, just as we do. With 5 different brands, it is hard to keep track of the customer service and switching between different software is a nightmare. So switching from Hubspot, Freshdesk, video chat, etc. was not only an option, it was a choice. We are very happy with the switch!
- Great software
- Easy to handle and integrate
- Multiple brand feature
- Live chat + help desk in same solution
- Social features
- Connecting SMTP!
- Great responce
- Fast updates
- Cost less then having different solutions.
We have 5 brands and had to have different solutions for these. But with LiveAgent we could use 1 software to operate all brands!
Do you think LiveAgent delivers good value for the price?
Yes
Are you happy with LiveAgent's feature set?
Yes
Did LiveAgent live up to sales and marketing promises?
Yes
Did implementation of LiveAgent go as expected?
Yes
Would you buy LiveAgent again?
Yes