Overall Satisfaction with LiveAgent
LiveAgent is used by our customer service department within the company. It allocates customer to our reps so that they can speak in regards to the issues and concerns with them, providing a solution if any issues faced. We have LiveAgent dedicated for support and customer service team only as they find it best of purpose served.
- Organized messages.
- Simple to use.
- Easy to integrate.
- WhatsApp integration.
- connecting to SMPTP.
- Customer portal
- Live chat.
- Easy for customers to reach us.
- Less expensive.
- Amazing response.
- Quick updates.
Do you think LiveAgent delivers good value for the price?
Yes
Are you happy with LiveAgent's feature set?
Yes
Did LiveAgent live up to sales and marketing promises?
Yes
Did implementation of LiveAgent go as expected?
Yes
Would you buy LiveAgent again?
Yes