Overall Satisfaction with LiveChat
This program has allowed us to have contact with people who need advice in the area of socio-productive projects. It
is used by the Department of Citizen Services, and from there we give answers to the questions and concerns that users have. Through this chat we have done studies of usability to information collection systems and it has saved us a lot of time. We have also been able to be more in touch with the people who need us and we have been able to give the necessary advice. We have addressed several operational problems with this tool. It really works for us
is used by the Department of Citizen Services, and from there we give answers to the questions and concerns that users have. Through this chat we have done studies of usability to information collection systems and it has saved us a lot of time. We have also been able to be more in touch with the people who need us and we have been able to give the necessary advice. We have addressed several operational problems with this tool. It really works for us
- It helps you to be connected with many people, no matter where they are.
- You have a free trial for 30 days, which allows you to familiarize yourself with the software before using it.
- Many people do not like the price. They consider it high and that makes the program unattractive
- The application for the cell phone is not pleasant and there are problems when deleting some messages
- The ability to communicate with users to provide information and help them with their concerns is priceless
- We can serve people at any time of the day
It is the first time that we've used a program of this type. Actually the result has been positive. It is very difficult to identify a problem, when the experience has been positive. We believe that this type of chat platform has the strength of contact with customers. That gives you power as an entrepreneur and empowers them as users. A business is built among several.