Quite Alive
May 27, 2016
Quite Alive
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveEngage
The application is being used by our sales and technical support departments to keep call overhead low and maintain flexibility in communication.
- Flexibility in communication
- Easy to use
- Convenient
- A little slow at some times
- On the sales side, we are able to capture more leads and engage visitors who may not choose to call in.
- We work with customers from all corners of the globe; calling into sales is not always convenient. It's easy to chat from anywhere.
- LiveChat and Zopim
The tools and customer support are unmatched.
Using LiveEngage
30 - sales, technical support, and billing
- Reduce call volume
- Capture leads
- Easy to communicate clearly
- 24x7 chat coverage
- We'd like to know