LoadComplete: Great software but lacks proper support
December 12, 2017

LoadComplete: Great software but lacks proper support

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with LoadComplete

We use loadcomplete in the QA and Tech Ops department. We use it to test the speed and load of several applications we develop in-house. We use LoadComplete to create reports and report any issues that we may notice during a certain load. As we develop new applications to update our old ones we will be using LoadComplete from day 1 to make sure our new application does not cause any performance issues to our server as well as have the best experience for our customers.
  • Able to generate detailed reports.
  • Displays graphs during load testing to show the user (Performance Engineer) where a bottleneck occurred.
  • Ability to run tests in the cloud.
  • Port test scripts from TestComplete.
  • Some graphs remain empty, I would like a description of why a certain graph cannot gather data.
  • Allow user to customize the graph.
  • Negative: Licensing fees are too expensive.
  • Positive: Able to generate and present reports, Able to show developers where bottleneck shows up.
  • Positive: Easy to understand software to train new users.
  • Neotys
We chose loadcomplete because we already use SmartBear software for other automation solutions. Porting over test cases is easy and a user can have a test up and running within minutes. I do wish SmartBear would have better support and I haven't used any other testing tool in a while to make a comparison.
Loadcomplete is well suited if you have testcomplete. The ability to port over automation tests to turn into Performance tests is one of the best features the company can offer. With the proper training anyone can use loadcomplete, especially if you write your own scripts.

If loadcomplete is not paired with testcomplete, there could be a bit of a learning curve. One feature I don't like about LoadComplete is the lack to write your own scripts. You must do the play back, record and update several variables if you are to have dynamic tests.

LoadComplete Feature Ratings

End to end performance management
8
Integrated performance data
7
Deployment model flexibility
8
Real time monitoring
8
Automated anomaly detection
Not Rated