Excellent infrastructure monitoring platform with no on-prem servers to maintain!!
May 15, 2021

Excellent infrastructure monitoring platform with no on-prem servers to maintain!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with LogicMonitor

We use LogicMonitor for all of our infrastructure monitoring. We have two data centers on the east coast, and two satellite offices. All sites and services are monitored by LogicMonitor.
  • Text notifications for alerts.
  • Monitoring of cloud services like Office 365.
  • I don't have anything at this time that should be done differently, we are happy with the product.
  • Positive impact on business objectives.
LogicMonitor is a much better platform than both of these. We do not have to maintenance internal infrastructure for our monitoring platform with LogicMonitor.
The chat support online is very good. We instantly have access to support engineers to assist with our issues.
LogicMonitor has increased visibility into our IT Infrastructure. Previously, we were getting a bunch of alerts that didn't make sense and were typically ignored. Now, we are getting true alerts that we need to take action on something.
The product is very user friendly.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

Ivanti ITSM Service Desk, powered by Heat (formerly LANDESK Service Desk), Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)
LogicMonitor is the best monitoring platform I've used. We transitioned from WhatsUpGold and SolarWinds. We are very happy with the LogicMonitor platform.