Upcoming Market Player
Updated September 11, 2021

Upcoming Market Player

Nikhil Kumar Sharma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with LogicMonitor

We are using LogicMonitor for end to end IT Infrastructure monitoring. Coverage of LogicMonitor is increasing day by day due to its capability and enhanced performance. We do network monitoring, server monitoring, database monitoring, applications fault and basic performance monitoring, logs monitoring and much more.
NOC Team, IT infrastructure team, Management personas are using LogicMonitor console for day and day out events.
  • Fault and performance monitoring.
  • Cloud services monitoring.
  • Dynamic threshold.
  • Anomaly detection.
  • Reporting for large environment.
  • Topology mapping.
  • Network automation.
  • New Age Technology such as AIOPS
  • Dynamic Thresholding
  • Cloud Services Monitoring
  • License Headahce is no more
  • Backend DB is no more require
LogicMonitor is a SaaS based tool and if I talk about SaaS products only then there are very few market players in this area. LogicMonitor is best out of all the other tools in terms of monitoring capability, inclusive of all infra into one single monitoring solution, Out Of Box features such as Parameter Thresholds, Dashboards, Reports, etc.
We have On-Prem, Cloud both and hence our environment is hybrid kind of model. There are approximately 11K network devices in one of the account and in other we have a mix match of network and servers both. There are couple of databases instances as well.
LogicMonitor is deployed in multi geos as well (remote collectors) and monitoring multi-geos location devices.
Although LogicMonitor is providing most of the things out of the box especially Alerting Parameters, however there are couple of areas which needs to be improved such as Reporting Limitation, Dashboard building etc. But if I compare it with other tools then LogicMonitor is much ahead since it has new age technologies monitoring capabilities such as GCP, Azure, AWS, Synthetic Monitoring, etc.
LogicMonitor has created more dependency on itself due to its amazing features and hence it's true that we have positioned LogicMonitor to replace many other tools in following areas -

1. Server Monitoring
2. Network Monitoring
3. Database Monitoring
4. Website Monitoring
5. Synthetic Monitoring
6. Cloud Services Monitoring
7. Out of the box integrations etc.

Due to out of the box alerts and parameters it has helped us to reduce mean time to resolve as well.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

ScienceLogic SL1, SolarWinds Network Automation Manager (NAM), OpsRamp
LogicMonitor is well suited if someone is looking for one complete solution for all types of infrastructure such as Networks, Servers (Windows, Linux), Storage, VMWare, Logs, Website and Cloud Services Monitoring.
It also provide out of the box integration with Service Now and hence this makes ticketing easy. Dashboard and Reports are also wonderful.