Great monitoring platform, easy to set up and incredible results
June 17, 2021

Great monitoring platform, easy to set up and incredible results

Francisco Gutierrez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with LogicMonitor

LogicMonitor as a monitoring tool can help us understand where the problem is. We can address outstanding tickets through our email support. It is also used to generate availability reports and usage reports for our managers and general managers. Thanks to this, we can have our physical and virtual infrastructure at its best performance.
  • A great platform that allows you to set up and collect actionable data in minutes.
  • It has a very intuitive user interface, is cloud-based, and does not require much maintenance.
  • Its control panel is straightforward to customize and adapt.
  • To make the application easier to use, if you don't find what you need, you can create your modules, as its panel can generate them and display them on the monitor in a few clicks.
  • Device logging should be more specific.
  • Add more straightforward options to monitor logs.
  • Since its implementation, it has given us excellent results.
Thanks to LogicMonitor, I have hundreds of pre-configured notifications to customize individual entities, groups, or entire organizations. It has a good connection with the ticket system for creating, updating, and closing tickets. Extraordinarily accurate and provide an extremely clear dashboard, allowing you to monitor all the most critical systems from one place.
We need to closely monitor our equipment and customers' equipment through the long-term backup of files and configurations. Quickly accessing historical data and displaying it in the form of a good chart is a plus for us, so we can also easily show the data to our customers.
My experience with LogicMonitor regarding maintenance has been unique. It requires very little maintenance. At the time of doing it, you have support willing to help you throughout the process.
LogicMonitor being a SaaS-based solution that keeps up to date with all the latest technologies and industry needs, have allowed us to have an updated and modern infrastructure, giving us excellent results. LogicMonitor has been the perfect choice for us.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

LogicMonitor is a relatively easy platform to implement in any company; it does not require the supervision of agents at the endpoints of its implementation; it has support that will help you in every detail you need. It is very suitable for large and medium environments; you can monitor the most modern computer systems with very flexible and complete tools and options.