Overall Satisfaction with LogicMonitor
Originally, we didn't have a monitoring solution that could really do everything we needed to, so we had to stitch it together with multiple solutions. LogicMonitor has allowed us to consolidate tools, reducing tech debt in these other tools and the capabilities have allowed us to reduce our alert volume by over 90%. We are also an MSP, so we also use it to replicate the efficiencies gained internally with our customers as well. More recently, we've been able to pull in data from other sources, O365, our phone system, Azure, etc... to build IT Operations dashboards that give us insights in one place rather than multiple different admin centers across all these products. This has allowed us to be proactive with customers and let the data of these dashboards tell a great story. Very pleased with the product, customer success team, product team, and LogicMonitor as a whole.
- Improved IT Visibility
- IT Operations Dashboards
- Insights into the past and predicting the future
- Reduce alert noise
- I'm pleased with the direction of the company, no feedback for now.
- Reduced alert volume over 90%
- Consolidated tools, less license spend
- Cloud centric, reducing infra foot print and cost
Do you think LogicMonitor delivers good value for the price?
Yes
Are you happy with LogicMonitor's feature set?
Yes
Did LogicMonitor live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of LogicMonitor go as expected?
Yes
Would you buy LogicMonitor again?
Yes