A great piece of software that comes at a high price.
May 03, 2018
A great piece of software that comes at a high price.
Score 8 out of 10
Vetted Review
Software Version
Plus
Overall Satisfaction with LogMeIn Central
We use LogMeIn Central to connect to over 2000 PCs and servers for our clients. We're able to do unattended control, which allows us to do work after-hours for our clients and schedule support calls for when the PCs are not in use. It also has a wealth of other features that we use to help manage the machines, such as command prompt, resource monitoring, event viewing, and more.
- Easy to resell
- User management and access rights are very easy to put in place
- Powerful tools to work on PCs without remote controlling them, such as command prompt, resource monitoring, registry editor, and more
- Dashboard prior to controlling the machine gives a great overview of potential issues - it has the last 5 event log errors, performance information, and more
- HIPAA compliant
- Audit reports are easy to create and to understand
- They keep raising costs significantly each year
- Sometimes LogMeIn's scheduled reboot feature doesn't work on Macs
- There's a lot of great tools for PCs, but Macs need to be actually controlled in order to manage
- Since they raise prices so often, ROI is hard to predict
- LogMeIn Central allows us to support more clients who are not under contract, giving us more clients as a result
- If LogMeIn continues to raise prices, we will no longer be able to offer it
LogMeIn had better quality than Splashtop and seemed to be a lot faster. TeamViewer was pretty comparable to LogMeIn for remote sessions but doesn't have the backdoor tools that LogMeIn Central has.