Great Access at your leisure
July 14, 2021

Great Access at your leisure

Lashundra Coakley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Central

We deal with a lot of remote areas and with [LogMeIn Central] we are able to assist our employees no matter where they are located at. It is also very beneficial to our tech team as well being that they are also rote they are able to update and fix our systems as needed.
  • Notifying us when a computer is offline and how long it been off line helps us with employee control.
  • The security of logging in with username and password keeps anyone from being able to take over others system
  • The ability to be able to turn on a computer when I'm not able to make it to the location has been a plus.
  • I can't think of anything at this time. Everything works very well
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  • It has allowed us to saved on travel expenses by being able to fix issues remotely versus having to send some out
  • Tech turn around time has been greatly improved being that most issues they are able to fix remotely
  • Also able to save on training expenses because we do not have to acquire spaces and things to ensure that we get everyone trained in time for season
I often [use] the mobile app more than I do the desk version simply due to the fact that I am always on the go. The app is very easy to use and navigate through. It makes my job so much easier.
I've never had an issue or a time were I was not able to use [LogMeIn Central]. I can honestly say it has [worked] all the time.
It allows me to be able to access other systems without the employee having to have account as well. Long as [LogMeIn Central] is installed on their system I am able to access it. The other system there were a lot of restrictions due to the fact that it required them to need an account and they must be logged in.

Do you think LogMeIn Central by GoTo delivers good value for the price?

Yes

Are you happy with LogMeIn Central by GoTo's feature set?

No

Did LogMeIn Central by GoTo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of LogMeIn Central by GoTo go as expected?

I wasn't involved with the implementation phase

Would you buy LogMeIn Central by GoTo again?

Yes

If you have remote employees that require training and you can't get to them. With [LogMeIn Central] it allows us to be able to log in and walk the trainees through the computer system and any other questions they may have.

LogMeIn Central by GoTo Feature Ratings

Screen sharing
10
File transfer
Not Rated
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
10
Annotations
Not Rated
Multi-platform remote control
10