Small Business Access with LogMeIn Pro
May 24, 2017
Small Business Access with LogMeIn Pro
Score 9 out of 10
Vetted Review
Verified User
Software Version
Small Businesses
Overall Satisfaction with LogMeIn Pro
We currently use LogMeIn Pro to allow remote users to log into a secure desktop where our accounting software and data files are stored (QuickBooks Desktop). This allows remote users to work with data stored on our main server, helping to prevent any discrepancies. Previously we used QuickBooks Online, which allowed users to log into the system from anywhere. As this software option was limited in functionality and available features, we moved to the Desktop application. Although more comprehensive, accessibility became a small issue. LogMeIn Pro has resolved this, to an extent.
- Initial setup is user friendly and intuitive. Just follow the steps.
- Setting up user accounts and applicable access restrictions is very simple. Reviewing these at a glance is just as clear.
- Once you're in, you're in! You are able to work on the remote destination without issue, all the way up to linking to network printers and local printers.
- You can always see who is logged into which destination, audit their activity and, if needed, end or monitor their session.
- You can set the security features in LogMeIn Pro up to notify the Admin user of an array of events, including login attempts (both successful and unsuccessful) and login attempted using invalid credentials. Very secure.
- LogMeIn Pro allows only one user to control the remote destination at a time. If more than one user needs to access/control the same destination, they can share the session (visibility to both parties), or will need to wait till the prior user is logged out for a more secure session. Being able to log in and use the same destination at the same time, initiating unique sessions would be ideal. (Similar to VPN.)
- Ability to override or default session settings for security, for example blanking the remote monitor (or not), recording a session, or changing access while the user is in-session. This would allow an administrator or manager to more closely audit activity.
- Provide a one-click logout+disconnect. Right now, users must disconnect their session before exiting LogMeIn Pro. If their session is not first disconnected and the user simply exits or logs out of LogMeIn Pro, the session may remain active, without disconnecting. This would show as an active session, even if the user is technically no longer using the remote destination.
- More detailed audit information. What application did the user access while connected to the remote destination? Was the session shared with anyone else?
- Affordable financial investment for a huge return: remote user access. Much more financially accessible for a smaller company, in comparison to more traditional VPN services.
Cisco SSL VPN is great for a large corporation with the resources to invest in a more customization system. LogMeIn Pro remains accessible to the small, or single owner businesses looking for a remote access alternative with a very small financial footprint.