Love LogMeIn.
September 15, 2017

Love LogMeIn.

Tresha Ivey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Power Users

Overall Satisfaction with LogMeIn Pro

I personally use LogMeIn Pro to remotely access my office PC. This allows me to easily access my programs and files that are on the office internal network without having a VPN setup. It allows me to just stop whatever I am doing when it is time to leave the office and remotely connect to complete the task. I do not have to close programs and open them remotely. I like the ease of connection. You do not have to jump through hoops to connect.
  • Ease of connection. You can use their web login and connection through there. You can also install the client app and connect via it. Easy and fast.
  • Remote Control is fantastic. It scales the screens great. There is no lag in the screen refreshes.
  • Remote printing is good. You can be working on your PC at the office via LogMeIn and print to your local PC at your current location with ease.
  • Need easier and better file transfers.
  • Great to allow workers to work from home. They have remote access easily and can do quick fixes without driving to the office.
  • Hard for supervisors to control work hours. Supervisors do not know when the workers are really working.
  • Being able to even access remotely via smartphone has been impactful to trouble shooting. Your main go to person is traveling and no access to a PC or internet. They can use their smartphone to remote back to the office and fix a quick issue.
LogMeIn is more feature rich than Join.me. Easy control panel and easy access to multiple PC's at once. User setup control.
It suits my users well for remote control back to office PC's. We work a lot after hours and weekends and it saves us from having to drive to the office. It is not useful for client level support. Client's do not want it installed all the time. We use other applications for remote client support that we can spawn instances on the fly and is easy for client connection.

LogMeIn Pro by GoTo Feature Ratings

Screen sharing
10
File transfer
1
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
10
Annotations
Not Rated
Monitoring and Alerts
Not Rated