LogMeIn Pro - logged in!
February 27, 2020
LogMeIn Pro - logged in!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Businesses
Overall Satisfaction with LogMeIn Pro
I sometimes work from home and this way I can log into my work computer and have access to the server and print documents for the assistant to retrieve and no one even knows I am not in the office. I have also been able to do file transferring between computers, even complete software programs.
- Gives access to a host computer.
- It allows document transferring, even programs.
- The floating bar at the top sometimes covers the work in progress.
- The resolution could be better.
- I can work at off-hours, so time optimization.
- I can take a day off --- YAY!!!!
I haven't used any others.
Do you think LogMeIn Pro by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Pro by GoTo's feature set?
Yes
Did LogMeIn Pro by GoTo live up to sales and marketing promises?
Yes
Did implementation of LogMeIn Pro by GoTo go as expected?
Yes
Would you buy LogMeIn Pro by GoTo again?
Yes
LogMeIn Pro by GoTo Feature Ratings
Using LogMeIn Pro
2 -
President
Office Manager
1 - no tech experience necessary
- remote useage
- When working remotely, clients do not need to know I am not in the office
- more remote work
Evaluating LogMeIn Pro and Competitors
- Price
It was offered as a promo for a very small amount for the first year. After that, I was "invested" in it and pay the annual fee
would not bother to change
LogMeIn Pro Implementation
- Implemented in-house
Change management was minimal
- printer software on new computers have to be specifically enabled
LogMeIn Pro Training
- no training
yes, easy, very intuitive
Configuring LogMeIn Pro
No - we have not done any customization to the interface
No - we have not done any custom code
LogMeIn Pro Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - Easy to use, the techs answer the phone with virtually no hold time, no need to pay for premium support - their regular support is premium
All their support is exceptional
Using LogMeIn Pro
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- everything is easy
- log in and go
- after an update, the task bar item doesn't execute, until a reboot, this could be changed as most windows programs don't have this issue