I Got Rescued
February 21, 2019
I Got Rescued
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue
We use LogMeIn Rescue (LMI) to remotely assist our users from simple settings on their computers to troubleshooting problems they are having with software or hardware or any other problem they might have.
- The connection is very stable. Never really had a problem where it would freeze up or lose a connection.
- The tools that are available are very useful. There are many but the one I find more useful is the screenshot feature.
- Users rarely experience issues going to the page for assistance.
- I really don't have any complaints. LMI works perfectly for me.
- A web-based version would be great.
- Password reset should not have to be required. It's just one more password to constantly remember. But I know the reasons behind it.
- Better assist our users
- Connection is almost immediate
All the features and options are better; as well as the remote assistance function.