LogMeIn Rescue My Users
November 24, 2020
LogMeIn Rescue My Users
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue
Air Vent, Inc is a Gibraltar Industries corporation which we use LogMeIn Rescue for our IT department to assist our users Nationwide. It is an easy tool to navigate and assist anywhere we are located. It is a very useful tool. I enjoy working with it. We use it for all computer issues we have with our users.
- Remote installs of software on user's computers
- Fixes issues users are having on their computers
- shows me exactly what the user is having difficulties with within the program for me to assist them.
- Administration mode, sometimes screens are hidden to continue with install/repair/uninstall programs.
LogMeIn works better than Teams I think it works the same as GoTo Meeting and TeamViewer. Connectwise and Dameware works the best for me even over LogMeIn Rescue but this company doesn't use these products. I still believe LogMeIn is a good product and tool to have to help others with their computer issues.
Do you think Rescue delivers good value for the price?
Not sure
Are you happy with Rescue's feature set?
Yes
Did Rescue live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Rescue go as expected?
I wasn't involved with the implementation phase
Would you buy Rescue again?
Yes