Tech Support would be much more difficult without LogMeIn Rescue
May 15, 2021
Tech Support would be much more difficult without LogMeIn Rescue
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue
LogMeIn Rescue has been a very useful tool for years. I initially started using it to remote into my computer from anywhere then started to use the remote support feature and it made life so much easier to assist and connect to other's computers. Now I can easily see exactly what a user is experiencing and connecting is just a few clicks away. Supporting mobile devices is a great feature as well.
- Easily remote into a users session whether by the webpage or email link
- Set up unattended access to any computer so that you can connect and assist quickly
- View resources and files on the remote computer
- Connect and work with other technicians by inviting them to your support session
- I wish the user had less clicks (popups) to enable the remote access since some are not computer savvy at all
- Last time i used it, the admin reporting feature wasn't so easy to navigate or understand
- Saved me countless hours where i do not need to physically visit a computer to fix a simple or even complex problem
I've used other Screen sharing applications but i cant say that they have all the tools and ease of use for a company like LogMeIn Rescue has.
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
Yes
Did implementation of LogMeIn Rescue by GoTo go as expected?
Yes
Would you buy LogMeIn Rescue by GoTo again?
Yes