Overall Satisfaction with Rescue
I use the LogMeIn Rescue software for 5 years now. And it [helps] me to resolve customer configuration with a lot easier [manner]. We can solve almost all the [cases remotely]. I am very happy to use this software. Sometimes, [I] invite my colleague to work together on the same session in [LogMeIn] rescue to solve complex issues. Good Software.
- Share screen with customer[.]
- Can control the mouse of customer remotely[.]
- I can invite other colleague to work together to fix customer issues[.]
- To find a better way to connect with Mac computer users[.]
- Save a lot of onsite visit[.]
- Solve customer issues much faster[.]
- Make customer happy and give great experience[.]
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
Yes
Did implementation of LogMeIn Rescue by GoTo go as expected?
Yes
Would you buy LogMeIn Rescue by GoTo again?
Yes