Item: LogPoint
Rating: 5
Author: Alexandre Mirgalet

Use Cases and Deployment Scope

We are a LogPoint partner, and I'm in charge of integrating the solution in our customers' environments. The reasons our customers choose LogPoint vary from needing a central log repository for compliance reasons to speeding up investigations, etc. The main reasons I see for LogPoint being chosen instead of other SIEM solutions is its pricing model.

Pros and Cons

Pricing model
Active support
Ease of use

Stability (weird issues)
Transparency (hard to investigate issues)
Search template should be improved

Usability

Overall, LogPoint is pretty easy to get started with but faces issues with specific things (syslog on custom ports, script log collection, etc.).

Key Insights

Do you think LogPoint delivers good value for the price?

Not sure

Are you happy with LogPoint's feature set?

Yes

Did LogPoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of LogPoint go as expected?

Yes

Would you buy LogPoint again?

Support Rating

Support is pretty effective, gives clear information, and usually solves the issues encountered. However, having to rely on support is one of the issues I am facing, since it slows projects down.

Likelihood to Recommend

LogPoint is well suited for smaller environments with small teams that don't have much time for training and need a solution that is quickly operational.

In bigger environments, however, the fact that issues often need support to intervene--which causes delay--makes this solution less appropriate.

Good pricing model but software needs some improvement

Overall Satisfaction with LogPoint