Overall Satisfaction with Looker
Looker was being used by the entire organization. We also wanted to use Looker externally for our merchant dashboards, but that option turned out to be too expensive. We focused more on using it internally by our sales, finance, marketing, and engineering teams to build dashboards that we could use for internal analytics.
- We were able to create a data model that was consistent with all users.
- We were able to customize our dashboards to our needs.
- Very simple tasks are very complicated in Looker. It is complicated for users to be able to create their own calculation, as these measures have to be added to the data model.
- Very simple calculations are complicated to add to the data model.
Looker was not as flexible as Tableau, but it provides more customization through code and it provides a consistent data model which can be nice.