Excellent tool with impeccable support team!
May 14, 2021

Excellent tool with impeccable support team!

Johnny Pelter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Looker

Looker is being used by our organization to manage and build dashboards for our team, both for our website and data analytics as well as some of our sales data in order to track and manage our sales kpis. Our sales manager and client services team have used this product to be able to track these and build dashboards.
  • Building dashboards
  • Great interface that is simple enough
  • Can collaborate with other teammates
  • Can be slow at times
  • Takes a lot of upfront investment.
  • Better on the go and mobile tools.
  • Looker helps us understand and realize our business KPIs.
  • Helps us make better decisions.
  • Saves us a ton of time.
Looker is an awesome tool. I have tried to use Tableau before, but I think Looker is a better tool since it is more usable.

Do you think Looker delivers good value for the price?

Yes

Are you happy with Looker's feature set?

Yes

Did Looker live up to sales and marketing promises?

Yes

Did implementation of Looker go as expected?

Yes

Would you buy Looker again?

Yes

Looker is very usable. Anybody can hop in and use it on our team which is definitely an important aspect to any type of tool that we want to use.
The support team is absolutely awesome! It is so great and the team is super helpful.
I would definitely recommend [Looker] for anyone. It is a great way to visualize data. I have also heard of people using Tableau, and I have used a little myself, but I definitely think Looker is easy to use.

Looker Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
9
Report Formatting Templates
7
Drill-down analysis
8
Formatting capabilities
9
Integration with R or other statistical packages
7
Report sharing and collaboration
8
Publish to Web
9
Publish to PDF
7
Report Versioning
7
Report Delivery Scheduling
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
8
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
6
Responsive Design for Web Access
8
Dashboard / Report / Visualization Interactivity on Mobile
8