Great program with easy to use interface!
May 28, 2021

Great program with easy to use interface!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Very easy to use! I was able to figure out the UI and build a simple process flow in less than one hour. The design is intuitive and enjoyable to use.
I am a management consultant, and I use LucidChart when trying to help my clients visualize processes within their company. Specifically, I use it to show the steps, love points, and pain points within the sales process for customers. It helps uncover the easy fixes, as well as the long-term goals for improving customer and team member experience during the sales cycle.
  • Lucidchart is extremely user-friendly. It took me ~15 minutes of playing around with the program to feel comfortable building out a process flow. I'm sure there are many more features to learn, but I was able to quickly pull together a simple flow.
  • Lucidchart makes it very easy to add multiple layers, which helps greatly during presentations to different audiences.
  • Lucidchart is extremely easy to share work across team members and work together to complete a deliverable.
  • Lucidchart isn't used as commonly across companies, so I sometimes receive push back that the program isn't standard within my client's company.
  • Improved client satisfaction.
  • Improved visualization of processes.
I didn't have the need to integrate Lucidchart, so I don't have specific feedback on that aspect of the program.
I have not needed to contact support for LucidChart, so I don't have specific feedback on this aspect of the company.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Lucidchart is great for building out process flows. I haven't used it for anything else yet, but it was perfect for that purpose.