Item: Lucid Visual Collaboration Suite
Rating: 10
Author: Ryan Schilling

Overall Satisfaction with Lucidchart

Usability

The drag and drop option was clear and easy to use. Understanding libraries of shapes was tough at first, which is the reason for the 9/10. I think it's simply because as a first-time user, I expected the different libraries to function like clip art and ended up searching for common shapes that weren't industry-specific.

Use Cases and Deployment Scope

Lucidchart has been an excellent tool for visualizing complicated concepts. We've used Lucidchart's flowchart tool with toggled layers to create dynamic troubleshooting documents that let users follow steps in a logical way, rather than simply reading off of a checklist.

Pros and Cons

Pros

Easy to use
Integrates with Confluence well
Looks great

Cons

Getting in and out of layers is somewhat clunky

Return on Investment

We've improved productivity with the runbooks we pair with Lucidchart.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Other Software Used

Atlassian Confluence, Salesforce Lightning Platform (formerly Salesforce App Cloud), Google Sheets

Likelihood to Recommend

Lucidchart is useful to provide high-level context around complicated ideas. If you need to write large amounts of text, you should pair something with a chart after.

Comments

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Big fan as a CS educator