Smart play
October 20, 2021

Smart play

Kharis Copeland, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

The application isn't bulky and can be deployed very easily without slow latency when the product launches. The ability to find my work in a seamless manner breaks the unnecessary log-jams of trying to find folders or items that were worked on previously. The ability to drill down to my charts that were created previously creates better productivity and performance.
Lucidchart is being used in my organization to design, develop, and produce flowcharts, tables, graphs, and other visual data presentations that allow for clear and coherent data modeling strategies. Lucidchart helps to allow for comprehensive data flow while making it easier and manageable for customer and internal coherency within the organization. Lucidchart is appreciated because it helps with data integration with other platforms that we use within the organization.
  • Creates dataflow models
  • Create project management graphics
  • It helps to orient internal and external personnel on decision points
  • More Salesforce integrations
  • Google Calendar and Meet integration
  • Better exporting capabilities and integration
  • Very productive in the ability to create a product
  • Simple to use to chart a diagram
  • Easy to scale and read for data cohesiveness
I use it to create project management tools, applications, and functions to track individual work, resources, risks, costs and budget items, and other project management concerns. It helps with tracking visual representation of items that that the external customer engages in to ensure that scope creep is minimized in a graphically visual manner.
On my first week on the job, customer support from Lucidchart was profound in making sure that I was added to the correct organization and had me working within minutes. The customer support and in-app queues to provide simple ways to manage tasks provided a level of support beyond anything that I had experienced in the past with other applications comparable to this one.

Do you think Lucidchart delivers good value for the price?


Are you happy with Lucidchart's feature set?


Did Lucidchart live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucidchart go as expected?

I wasn't involved with the implementation phase

Would you buy Lucidchart again?


Used Lucidchart type of delivery schemas to present raw data and transform it into graphic dashboards and other flow content. The material was government proprietary content, but it had a lot of the same commercial aspects that Lucidchart currently has and much more. The integration aspect is better than what I have used in the past.
Lucidchart is well suited to provide process flows for projects that are complicated and use a variety of process flow items that make it easier to create diagrams and other graphics. I like to use it to create Venn diagrams and other data chart overlaps that provide a real value to the customers both inside and outside of the organization.