Paige's Analyst Review
October 31, 2021

Paige's Analyst Review

Paige Small | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

As a new user, there were some things I had to google to get answers to.
It is being used throughout the organization. The Operation team is specifically using it for workflow charts. We are a very "opportunity rich" environment where many processes remain undefined. Creating a workflow is usually the first step in defining a new process. The last workflow I created for the logistics team was for a shipping error workflow.
  • Provides tips and tutorials on how to use things.
  • "Click friendly" usually can find what you need with a few clicks.
  • Templates!!!!
  • More description in how to use different shapes and lines
  • Could not find an option for dotted arrow lines
  • Getting shapes to the desired size can be finicky
  • Improved performance
  • Brought an idea to life
  • Organized workflows
So far I have only utilized the "sharing with other users" feature, though, our company has Salesforce, Slack, and Google to which I enjoy having the option for when it deems fit.
Lucidchart serviced the exact purpose for which I intended its use.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

We design industrial 3D printers at my company. I imagine the engineering team has various processes and workflows to outline.