Lucidchart - haven't stepped on snake for two years already!
October 31, 2021

Lucidchart - haven't stepped on snake for two years already!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

There literally is no learning curve - very intuitive.
Lucidchart is used mostly for trying to see abstractions in order to translate complex problems to scalable databases. We have stopped writing descriptive Slack messages/emails and instead exchange information by visualizing it with Lucidchart. We also use Lucidchart for creating product roadmaps and organizing events.
  • Very easy to use - no need to spend time on onboarding new employees.
  • Reasonable selection of shapes - no more than you'd need.
  • Easy to create interactive pdf-s.
  • I probably delete arrows 100 times a day - they appear when I accidentally click too close to the shape's border.
  • We'd make so much more use of it if it would be possible to somehow create shapes that have object-like data attached to them and therefore we could export a JSON from a Lucidchart page - basically Lucidchard as visual API.
  • Improves meetings
  • No need to buy Atlassian.
I have tried to use Google's integration but usually, my maps are too big to make sense in a google document. Haven't felt the need to use any other integrations. However, I did try to find a way to make Lucidchart shapes act like user stories - have statuses like "all, done, in design, etc" and be duplicatable to create some different combinations of user stories - weekly plan, roadmap, product documentation.
Once I asked for a feature, they answered quickly and said that they don't have it. But I ought to write a feature request so I felt that my question was actionable in their company.

Do you think Lucidchart delivers good value for the price?


Are you happy with Lucidchart's feature set?


Did Lucidchart live up to sales and marketing promises?


Did implementation of Lucidchart go as expected?


Would you buy Lucidchart again?


Lucidchart gives the freedom to manage processes exactly like you think they should be managed - other apps try to teach their ways of what they think is best. The only problem Lucidchart has is that the shape data is not re-useable.
Lucidchart is very good at unloading heavy lifting from work memory to page. It's an amazing tool to use when you need to think together about a complex problem - keeps meetings on focus because we do not need to spend so much time on describing our mental models - instead we can just show.

More About Your Experience with Lucidchart

  • Creating maps of complicated processes is really easy.
  • Sharing the map with other users is really easy.
  • No need to write complicated texts to describe your ideas - just share Lucidchart.
  • Whiteboards are useless in meetings - a Lucidchart on a screen is way more productive.
All meetings take place with Lucidchart on the meeting room screen. Everyone who got some action items from the meeting can just see the chart for reference to recall the problem they needed to solve.
  • Product documentation
  • Roadmap
  • Design wireframes

Using Lucidchart

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • The arrows are a bit cumbersome - appear too often accidentaly
  • Drawing a line without an arrowhead is difficult
  • Kinda missing a shape that would describe a cycle
Yes - Very well! Really nice how they have solved the UX for writing inside a shape.