Wonderful Helper
November 02, 2021

Wonderful Helper

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Lucidchart actually is very intuitive and easy to use! When I started using the tool, I was able to get started right away and didn't have so much as a learning curve.
In my organization, Lucidchart is being used to help visualize future state business processes to enable an easier conversation between our project implementation teams and the clients. With Lucidchart, a picture is truly worth a thousand words because when discussing a change in the business process, it's easier to get buy-in because everyone involved is on the same page about what the flow should look like.
  • It makes diagramming super easy.
  • The templates provide a quick start for me.
  • It's really simple to use.
  • None that I can think of.
The Lucidchart/Slack integration is pretty great because all Lucidchart links that have been sent to me can be found in one place for easy access.

Do you think Lucidchart delivers good value for the price?

Not sure

Are you happy with Lucidchart's feature set?


Did Lucidchart live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucidchart go as expected?

I wasn't involved with the implementation phase

Would you buy Lucidchart again?


I haven't used any other products like Lucidchart.
Slack, Salesforce Experience Cloud (formerly Salesforce Community Cloud), Salesforce Service Cloud
Lucidchart is well suited for situations where there's a need to visualize the flow of information, changing business process flows, or integrations between multiple tools.