New user experience with Lucidchart
November 03, 2021

New user experience with Lucidchart

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

The user interface of this app is really easy to use and the learning curve was less than 1 hour. The templates were useful to get an idea and starting point. The autosave feature is useful and the ability to duplicate existing projects also helps when creating similar process flows with minor changes. This reduces any re-work.
We are creating process flows to facilitate policy creation. The process flow will provide a visual workflow for each department in our company. We haven't explored all the other features such as connecting to MS Power Automate to start creating workflow automation. I was using MS Visio before, but after testing Lucidchart, I find Lucidchart way easier to use (user-friendly) and it has all the features we need to finish our process flows.

Pros

  • Layout of tools is straightforward.
  • Autosave feature saved my work when my browser crashed.
  • I was able to export the process flows in many different formats. PDF, Visio file etc.

Cons

  • Add more basic shapes to be used.
  • Import function that can convert excel file into chart.
  • Lucidchart will be used to improve current process flow and improve efficiency.
  • Once the process flows are done we will create automated flows to improve communication.
  • The process flow will also provide our employees with clear guidelines and steps on how to perform certain tasks.
I noticed that Lucidchart has integration with MS Teams. We will be using this integration to work together and review the process flows that we are creating.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Visio was used initially but it was not user-friendly and Lucidchart feels more fluid and the layout is cleaner.
If any team wants to visualize its process flows or workflows, then Lucidchart can help them plot the flow and review its process flows. If a company doesn't have any process flow done already, then they can even use the templates to get started and make changes as per their need.

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