It's a great product overall
October 30, 2021

It's a great product overall

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

It's not that simple for someone completely new to get started with Lucidchart. The pointer is a bit weird so we need to get used to it. There is definitely a learning curve for using Lucidchart. That is why I gave a rating of 6 to Lucidchart. Not beginner-friendly.
Lucidchart is being used across the organization and especially in the engineering teams. We use Lucidchart mainly to draw up architectural diagrams and flowcharts. We also use it to make architectural decisions based on diagrams. I think it is doing a wonderful job at archiving the information in a visual format and making onboarding of new employees very easy.
  • Architectural Diagrams
  • Flowcharts
  • Org charts
  • I think the UI could be improved a bit.
  • Connecting with different platforms.
  • Improved productivity by onboarding employees quicker.
  • Improved efficiency by designing architectural diagrams and using it org wide.
  • Using flowcharts enabled us to understand complicated flows.
We don't really use integrations a lot. The only integration we probably use it with is Atlassian.
Never really had to contact support.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Didn't try anything else.
Lucidchart is well suited for Architectural Diagrams. Lucidchart is also well suited for flowcharts. Lucidchart works really well for designing logic flow diagrams. It's not really appropriate for creating algorithms where we need to write a lot of pseudo code. It also helps newer employees onboard faster.