A Quality Product
November 08, 2021

A Quality Product

Jake Gavin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

I've never had a hard time using it - I can pretty much always find the features I want to use without having to look up any documentation.
I use Lucidchart along with others in the organization to build architecture diagrams for the systems that I help to build. What I appreciate most about it is the built-in icons from the public cloud providers such as AWS, Azure, and GCP. It's very intuitive to use and also allows me to export the diagrams as a png with a transparent background to easily embed into other documents.
  • Architecture diagrams
  • Process flows
  • ERD
  • More built-in icons
  • Layers can be a little challenging to use
  • More features in free tier
  • Improved productivity
We are not using these integrations.
I have seen that the Lucidchart team is very responsive.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Lucidchart is the most useful for me because it provides the largest built-in icon library.
Well suited for: architecture diagrams, process flows, entity relationship diagrams.
Less appropriate for: live process mapping, collaboration, note-taking