Lucidchart Review
December 27, 2022

Lucidchart Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

I tried to test the Lucidchart BambooHR integration at my company. They promised in their interface and in the following calls that they have a connection with our HR tool, BambooHR. However, it is my belief that was not true. They had us manually include all the changes in the org chart, but then we could not use the tool. That was 20 hours of work for, in my opinion, nothing. Additionally, they promised that we have seven days of free use of the tool, but then they changed for a whole month, almost 100 euros. It is my personal beliefl they did this to get small usage fees.
  • Negative: I feel that we lost 20 hours of our personal resources
  • Negative: In my experience, we lost almost 100 eur because they had publicized a free subscription but they still charged us.
Lucidchart does not have integration in BambooHR.
I believe that the support was not helpful. They just took time from us but never supported us with the right solution.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

No

Are you happy with Lucid Visual Collaboration Suite's feature set?

No

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

No

Did implementation of Lucid Visual Collaboration Suite go as expected?

No

Would you buy Lucid Visual Collaboration Suite again?

No

I do not reccomend Lucidchart. It wasn't connected with my HR tool, BambooHR, and I had to make all the changes manually in my org chart.