One of the most effective and efficient collaboration tools I’ve used in a very long time!
December 19, 2020

One of the most effective and efficient collaboration tools I’ve used in a very long time!

Mike Hill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

I’m using Lucidspark to build a mind map approach to an organization's portfolio, products, and services. Building this in the format of a brainstorm session is proving really valuable and effective because I can engage my stakeholders without technical challenges frustrating me and slowing the entire process down. The output from Lucidspark is being used across the C-Suite of my client.
  • Usability - I’ve literally read no manuals or help section, I’m just rolling and making really good use of many features easily and quickly.
  • Formatting - Really straightforward and simple, with options in places where intuition tells you they are.
  • Performance - The web app is extremely responsive and a pleasure to use.
  • With the limited use of the application prior to upgrade, based on my experience I upgraded without question however experienced one or two messages initially telling me to still upgrade. I resolved this by logging out and logging back in.
  • I’d really like some of the formatting options such as expanded colour chart found in Lucidchart to be available in Lucidspark.
  • I’d recommend either integrating the Lucidchart and Lucidspark applications further, or calling out the option to export to either in a more prominent place to be able to realise the benefit of both more often.
  • Time saving - taken less time to do more.
  • Increased engagement through intuition of features and usage.
  • Increased productivity as a result.
I found this one of the easiest tools I’ve ever used, in terms of logging in and just getting on with the job.
I haven’t used the integrations with Slack or Google Drive as these are not applicable to me at present. I intend to use Slack although haven’t tried this yet. The integration with Llucidchart is absolutely brilliant and something I’m using on a daily basis. It’s just so simple and straightforward!
It’s been a real game changer already in the few days that I’ve had the product. I’ve had feedback where my client has been impressed with the formatting and style that Lucidspark has allowed me to produce, and the performance has meant that I can work really efficiently without having to search feature options and how-to’s.
Based on my lack of need for support because the product is so intuitive and easy to use, I haven’t actually called on the support yet. I suppose this is why I would score of 10 because in an ideal world I don’t need support!

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Lucidspark is in a league of its own compared to Microsoft Visio. Microsoft just can’t seem to get away from over complicating things!
For any mind mapping activity, or building any simple clean and elegant looking diagrams, I found Lucidspark to be really strong.

Where comprehensive and detailed process mapping is required, I would stick to Lucidchart as it contains more formatting options available.