Item: Lucid Visual Collaboration Suite
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Lucidspark has been a great tool for my internal systems team to effectively collaborate in a work from home environment. LucidSpark provides a great white boarding and documentation tool. We have used this with other departments in documenting pain points and business requirements. We also use it regularly for our sprint retrospectives and sprint naming. The "sticky notes", voting features and labels make documenting, prioritizing and sorting a breeze. I highly recommend this tool.

Pros and Cons

Brainstorming Documentation via "Sticky Notes"
Voting Feature
Labels

Spellchecker
Font sizing within a sticky note can be sporadic at times

Return on Investment

Meeting Effectiveness
Improved Collaboration
Improved Participation

Usability

Fairly intuitive. The voting functionality has a slight learning curve. Also collaboration with multiple people (when you see everyones moving icons) can be a bit distracting.

Integrations

We have not implemented any of these. I would be curious to learn more about them.

Reliability

Overall performance is good, haven't really had any major issues. This is an effective and fun tool for collaboration. We have far better sprint retrospect participation now with LucidSpark at the center of the meeting. Remote whiteboarding sessions are far easier to document and ensure everyone is on the same page. Works great on zoom meetings.

Support Rating

We received an initial training from Lucid which was great, very informative and applicable to our own use case that we wanted to explore. We really haven't had any issues with the platform. I am not sure how to make feature requests, but this survey looks to be a good start.

Key Insights

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Alternatives Considered

We were not in the market for a tool like [this] so we did not vet other solutions as of yet. We were introduced to the free trial which we moved forward with to see if a tool like this would be beneficial and something that we would use. I have been impressed with the usability and the increased efficiencies that the tool has introduced especially given the work from home environment.

Likelihood to Recommend

Works well for collaboration/documentation
Remote meetings where you need a white board

LucidSpark is a creative tool to improve collaboration during work from home

Overall Satisfaction with Lucidspark