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Useful and integral part of our virtual toolkit
Updated August 20, 2021

Useful and integral part of our virtual toolkit

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

Lucidspark is one of our whiteboarding tools in the organisation, people can use it at their own discretion. It addresses the business problem of remote working and brainstorming whilst we are virtually connected, to replace the typical white-boarding or brown-paper sessions we might have whilst working on projects. We use it within the business as well as with clients.
  • Getting everyone onto the same interactive session
  • Good for fun bonding sessions
  • Good for planning
  • Good for brain-storming
  • Some of the mouse/keyboard shortcuts take time to get used to
  • Better teaming
  • Time saved
  • Meeting effectiveness
  • Increased productivity
It's a very fluid tool and updates real time so you don't have to wait around for things. Most keyboard shortcuts are intuitive (selecting, dragging, right-mouse-click to open menu, etc). The lock functionality is very good, as it means that you can design flows without users always accidentally selecting and dragging background shapes. It's easy to insert images too, etc. Very usable!
We use it for Agile sprint retrospectives, for which it is very useful as it allows the team to quickly gather and discuss all the feedback in a central location, and in real time. It reduces the need for one person to collate insights, as everyone contributes directly to the board. We haven't used many of the deeper integrations into our workflows, but the functionality to save the outputs as PDFs means we can easily save our insights on a shared drive, etc... even if it's not directly integrated.
Very good performance, have not found specific quality or reliability issues, so it's functioning very well. We probably have come to take it for granted as part of our virtual toolkit now, as I feel it's more now a hygiene factor (i.e. we'd notice if it was gone, but wouldn't as readily think about its quality as anything other than keeping up its very useful service). In general, the tool has made our online collaborations much more effective and engaging for our team.
We haven't specifically used the support functions, as we haven't needed to, so in general I feel it's probably not something I can directly answer, but I would assume it's good!

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

I prefer Lucidspark over Miro as it's more intuitive in terms of the mouse shortcuts (e.g. Miro is harder to select items and duplicate, etc). That might just be because I'm more used to Lucidspark now, as we used it preferentially, but in general I prefer to use Lucidspark over Miro from the experiences I have had.
It is good to be used in team bonding sessions, e.g. we did a simple "2 truths, 1 lie" session where we wrote the 3 facts and then people could easy just move coloured circles to their choices... sometimes in virtual calls, it's hard to bring everyone into the meeting, as only 1 person can really talk at a time, but this way everyone could mess around too at the same time. Similarly, the above is also true for team brainstorming sessions.