Quick Review into Lucidspark
November 03, 2021

Quick Review into Lucidspark

Joseph Garratt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

Currently, Lucidspark is used within the IT department of our business. It helps us map AS-IS and TO-BE processes for the business. I personally also use Lucidspark as an aid within Team calls to visualize plans, processes, departments. It is easy to use and has had a great reception from the IT department since we have implemented it.
  • Easy to Use Process Mapping.
  • Looks aesthetically pleasing.
  • Great auto save feature to dip in and out of boards.
  • Joining boxes up together could be a bit easier.
  • Zooming and maneuvering around the board can be frustrating.
  • Needs more variety of box connectors.
  • Meeting effectiveness has increased by using Lucid boards as visual aids.
  • Quick and easy to use which saves time.
  • Easy to collaborate with the team.
Lucidspark is very simple to use and as said you can jump straight in and use it straight away with little to no training. The buttons are clear and easy to find to perform simple tasks such as creating boxes, adding text. The gridlines on the boards help to ensure the format of the process flow looks great.
We have not yet currently integrated Lucidspark into any other application but we have recently acquired Lucidchart which we will look to use frequently going forward. This will help my department out further as they can then start to create the formal business processes that are required for the Business Analyst roles.
Lucidspark has been great for my team when collaborating on ideas or even keeping track of shared tasks. We have frequently created grids within the app to track progress on team tasks. I find it useful to be able to see other users' cursors so that they can easily point to an area of the board which requires attention.
Thankfully we have not had to require any support on the application as of yet. We did previously use Miro so we were very comfortable when we implemented Lucid spark as they are quite similar applications. I added a score of the middle of the road for the reason included above.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

As mentioned previously we have used Miro in the past. Miro is very similar to Lucidspark which was great for my team as we didn't have to get used to a completely foreign toolset. We decided to change to use Lucid part in fact as we wanted to have 1 application type for both ad-hoc whiteboards and then also a tool for formal business processes. We did use Visio for formal business processes but this is quite an expensive application so it made it a very easy choice.
Lucidspark is great to map business processes whether this is for personal use or to share with your wider business. The processes maps look great in documents and also help when sharing on a Teams call. Lucid spark works better for ad-hoc process maps and you possibly would not use this for a formal business process as you would need to keep consistency with process maps. You might choose Microsoft Visio for this example.