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Excellent virtual whiteboard for the remote-first team
Updated January 21, 2022

Excellent virtual whiteboard for the remote-first team

Daniel Lipsy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

I currently use Lucidspark with my department/product team.
  • Google Suite (GSuite) integration
  • Strong integration with JIRA
  • Strong collaboration tools with comments/emoji capabilities
  • CSV export of Lucidspark board cannot be imported into another board.
  • I cannot import contents from Miro (or other tools) to import my whiteboards from other tools into Lucidspark.
  • JIRA integration was clunky and I accidentally created 16 cards in JIRA without realizing it. All selected items in a flow chart became separate JIRA stories, which was surprising.
  • Meeting effectiveness for sprint retrospective, even though we've had better success with Sprintlio.
  • Increased collaboration with a remote team.
  • Greater productivity compared with non-integrated tools like Visio or draw.io.
Overall, it has a very straightforward and clean interface. It does provide templates and clean canvas that get you up and running quickly and some help/tutorials built-in to the interface that help you along the way. Aside from some glitches around CSV import and JIRA story export, I've had very straightforward ability to work with Lucidspark and find all the tools I needed.
I've used the Slack and Google Drive integrations. I would recommend that they continue to explore deepening those integrations, whether inside Google Docs or Sheets or providing auto-tab completion showing the title, like Google does with shared documents inside Google Docs. All of these are helpful within our organization's ecosystem, which includes Slack and Google Drive in a comprehensive fashion.
My company uses a variety of whiteboard tools, including Whimsical, Miro and Lucidspark. While I realize that each wants to be best of breed as a standalone solution, I'd recommend integration points that make it easier to export to and import from other whiteboard solutions out there. It will provide a delighter that would provide the tools for me to move my Whimsical and Miro boards into Lucidspark and use it more exclusively.
I've had good interactions with Lucidspark folks and connected with a user researcher to provide feedback as a user within the product management arena. I may have unique use cases and requirements, but I found that Lucidspark is trying to listen to business users and provide a roadmap of functionality that continues to be "best of breed".

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

My company has not exclusively selected Lucidspark. Our designers use some offline/online tooling but prefer Whimsical. Our dev teams prefer Lucidspark. Our product team has used Miro and Whimsical before. I have enjoyed using MURAL and Miro, so it is indeed complicated and we have not all consolidated around Lucidspark. I would contend that Lucidspark is a finalist, probably top 1-2 tools we would use.
I would recommend using Lucidspark if you would like a handy sprint retrospective tool. It has great commenting built-in, voting capabilities, fun emoji as delighters. It also provides a good tool for planning on new flows or integrations, which can link to JIRA tickets (epics/stories) that can be tracked readily from the Lucidspark whiteboard.