Luminate Online Review
Updated December 21, 2017

Luminate Online Review

Tammi Burkhardt | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Modules Used

  • Luminate Online

Overall Satisfaction with Luminate

We use Luminate Online to send mass emails utilizing dynamic and static groups and opt-in audiences. Luminate Online is used across the whole organization for events, solicitations, newsletters, informational emails, recognition and other miscellaneous correspondence.
  • Dynamic and static group creation. Luminate Online allows for the building, addition and removal of records in groups.
  • Email campaign management.
  • Online donation form creation and management.
  • Constituent profile management, especially related to the capability of deleting erroneous or non-valid records.
  • Creation and modification of customized acknowledgement and receipts.
  • The capability of having organization records that are tied with RE7 records, currently the system does not include an email, MemberId or ConstituentId field.
Luminate is well suited for a small organization whose correspondence is not segmented in complex methods, unfortunately for us, we have highly complex segmentation and A/B testing requirements that are difficult to manage in Luminate Online.