To Luminate or Not
Updated December 18, 2017

To Luminate or Not

Cindy Avery | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Luminate Online
  • Luminate TeamRaiser

Overall Satisfaction with Luminate

Luminate is used by the fundraising (aka development/advancement) department only. We started using it solely for the ability to manage the online registrations and donations for a large "Run/Walk" we have each year. Now, it is our platform for all online gifts. It eliminates a lot of manual or duplicate entries by the run/walk manager and the gift administrator (me).
  • Syncing to Raiser's Edge database
  • Could be better at not allowing duplicate records for the same person. Cynthia Smith registers but the next year she registers as Cindy Smith. Same email, same address. Luminate should have a "pop-up" that says (e.g.) We have found a similar record. Is this you?
  • Need to be able to sort gifts by the Batch number.
Great for online donations and great for me to enter gifts on the back-end so clients with an email address can receive an e-receipt saving me hours of gift processing/letter writing time.