Lusha Extension Review.
September 08, 2022

Lusha Extension Review.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lusha Extension

It was fairly easy.
I use Lusha weekly, if not daily, to gain contact information for prospecting enterprise clients. The aim is to have a broad range of personas that I can email or call, in order to establish the best point of contact relating to our product.
  • Syncs well with Salesforce.
  • I'm able to get more contact details for the EMEA region than another well known competitor.
  • The extension is quick and easy to access.
  • It would be nice to have a general idea of how many contacts it has information for on a particular account at the very start before scrolling through the different pages.
  • It would be great to also have the titles of individuals on the list, so it's quicker to sift who to keep in or exclude prior to revealing details.
  • No product is perfect! Some of the information generated can be inaccurate or generic, e.g., a phone number for a persona may not be direct for that individual but could be a general customer service number for the company and could be the same number listed for multiple prospects.
  • I definitely wouldn't have been able to gain the volume of meetings I've been able to without Lusha; however, there is room for improvement with the accuracy.
I can't tell you about the cost, but it has pleasantly surprised me with some of the details its been able to provide, such as some C-Level mobile numbers.
I have both Lusha & Zoominfo available to me, but I only use Lusha for the EMEA region, as the info on Zoominfo is extremely limited. The extension is also very slow and takes forever to warm up before you can get started. On the occasions that Lusha hasn’t been able to provide the details I've been looking for, Zoominfo hasn’t either.

Do you think Lusha delivers good value for the price?

Not sure

Are you happy with Lusha's feature set?

No

Did Lusha live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lusha go as expected?

I wasn't involved with the implementation phase

Would you buy Lusha again?

Yes

I've been able to get direct work email, and mobile numbers for prospects, and in some cases It managed to get me personal email addresses which have had a decent response rate above work emails.

Lusha Feature Ratings

Identification of new leads
7
List upload/download
8
Contact information
7
Company information
7
Industry information
7
Lead qualification process
Not Rated
Company/business profiles
Not Rated
Automatic data refresh
Not Rated