You are on the right path to a user-friendly product
March 11, 2022
You are on the right path to a user-friendly product
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with M‑Files
All our business agreements are in M-files. Problems: Search capabilities within M-files are unclear. There's too much metadata to use it user-friendly.
- Always available (Saas)
- No lost of data (Backups are done)
- Performance (Saas and desktop)
- Search functionalities and complexity
- Tailored datamodel per customer
- Difficulty understanding the product and its functions
- Consideration of customer feedback in product development
Do you think M‑Files delivers good value for the price?
No
Are you happy with M‑Files's feature set?
No
Did M‑Files live up to sales and marketing promises?
No
Did implementation of M‑Files go as expected?
I wasn't involved with the implementation phase
Would you buy M‑Files again?
Yes
- We only use M-files as a contract archive.
- M-files could be more proactive with other and new features.
Full automation.
Nextway Next MultiArchive
M‑Files Feature Ratings
Using M‑Files
100 - All business areas and legal, ICT, Purchase
1 - Add new people.
- Add new persons
- Delete persons
- manage licences
- Only Contracts
- Documents and version management
Evaluating M‑Files and Competitors
- Product Reputation
Security and reputation
We don't use full capability of M-files, and then the value for price of M-files is too high.
M‑Files Implementation
- Third-party professional services
DOC, I think
Not sure - No.
- It was'n easy
M‑Files Support
| Pros | Cons |
|---|---|
Knowledgeable team Problems get solved | Escalation required Difficult to get immediate help Slow Initial Response |
This has never happened.
Using M‑Files
| Pros | Cons |
|---|---|
Like to use | Difficult to use Not well integrated Inconsistent Slow to learn Cumbersome Feel nervous using Lots to learn |
- Login
- Seach funtionality
- Metadata and own metadata attributes