Overall Satisfaction with MadCap Software
MadCap Flare is used by the technical writing team at my company. We use it to write and publish all of our documentation.
- Snippets, variables, and conditioning are all good
- Once you set it up, updating Help websites is easy.
- I use it on a mac with windows parallel and it can be so buggy and laggy.
- I would love it if the software was entirely cloud-based, like Google Docs.
- Reviewing in Central is not a good experience, need better review functionality.
- Variables
- Conditioning
- The Help website
- Negative: Wasted hundreds of hours troubleshooting madcap bugs or quirks.
- Positive: We have a robust Help website we can update with ease.
I wish Google Docs would work for our purposes, but it doesn't have a lot of the technical writing features we need. Using Google Docs would make reviewing and edits much much quicker, but we need MadCap to house all our documents for our Help website.
Do you think MadCap Flare delivers good value for the price?
Yes
Are you happy with MadCap Flare's feature set?
No
Did MadCap Flare live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of MadCap Flare go as expected?
I wasn't involved with the implementation phase
Would you buy MadCap Flare again?
No