Mailchimp Could be Fantastic - if you speak their language!
April 01, 2020
Mailchimp Could be Fantastic - if you speak their language!
Score 6 out of 10
Vetted Review
Verified User
Software Version
Free
Overall Satisfaction with Mailchimp
Our practice uses Mailchimp to send out general information to different groups of patients. We also use it to keep in touch with former patients to keep them engaged with us. We are able to customize the information that will only apply to certain groups and avoid sending non-applicable information to everyone.
- Mailchimp makes it easy to add email and name information
- There is plenty of room for contacts in the free version of Mailchimp
- Learning the lingo in Mailchimp could be easier and more intuitive
- Creating an email to send to multiple groups, or audiences, could be more user friendly.
- There is too much trial and error to set up and send a simple email.
- In the past, we have been able to keep former patients engaged with us with automated email drips. Engaged patients continue their health journey with us.
We do not use Mailchimp for our marketing platform. We use it to enhance our marketing efforts.
We have used the automated email drip sequencing in the past and it was easy to manage and administer. Now, we use it to categorize and communicate with specific groups.