Best all in one email marketing tool
July 03, 2022

Best all in one email marketing tool

Vivek sunderraj | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Mailchimp

One of the best business benefits that Mailchimp has provided us in the last couple of years is the fact that it has made our work super simple. Also, it has made us engage better with all our paying and non-paying customers. This has helped us get more retention and good traction.
  • Good User interface
  • Easy to use
  • In depth product features
  • Better customer service
  • More knowledge base documents required
  • Product cost is higher
  • We have got better customer retention.
  • 33% increase in our overall revenue.
  • Improve customer understanding.
Mailchimp's user interface is very intuitive and engaging. The number of default templates available is plenty making each and every one of my email and promotional campaigns unique and creative. One drawback with Mailchimp is that we cannot learn it quickly. The knowledge base documents could be much more easily accessible and understandable.
Mailchimp is an all-in-one marketing platform that has redefined the way we integrate with third-party softwares. Lead generation has become automatic by directly integrating with Mailchimp. I am able to load contacts very easily inside Mailchimp. Mailchimp's email deliverability rate is very high which makes all my emails land in the inbox rather than the spam folder.
Using Mailchimp my organisation has had a 33% increase in our overall sales revenue on a year-on-year basis. Our overall customer satisfaction has increased up a notch. Throughout these years of using Mailchimp we have understood how our customers are interacting with our products and we are also able to help them grow.

Do you think Mailchimp delivers good value for the price?

Yes

Are you happy with Mailchimp's feature set?

Yes

Did Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Mailchimp go as expected?

Yes

Would you buy Mailchimp again?

Yes

With the introduction of Mailchimp into our business, running email and promotional campaigns has become a piece of cake. I am easily able to engage better with my customer before any important product launch or product-related upgrades. The reports and analytics are very detailed and insightful making me understand my customer better.

Mailchimp Feature Ratings

WYSIWYG email editor
9
Dynamic content
9
Ability to test dynamic content
10
Landing pages
8
A/B testing
10
Mobile optimization
10
Email deliverability reporting
8
List management
9
Triggered drip sequences
10
Standard reports
10