It works, but it's not amazing
September 14, 2015

It works, but it's not amazing

Brooke Dodson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Spark

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

We use Marketo to reach both current and potential future customers. We send emails related to specific campaigns, special promotions, and events. It allows us to connect with customers on the marketing front and gauge their interest in the topics we cover. It is only used for marketing purposes and not for any transactional emails, which are managed by accounting.
  • Very easy to see how well your message is received by users
  • Images can be easily incorporated
  • Cloning is simple
  • Difficult to piece together templates; initial templates are very limiting
  • Too cumbersome to send an email to the same group as a previous email
  • Not very user friendly when it comes to adding images to the database
  • We know about what resonates with our customers
  • We can reach our customers through our own channel and be more nimble with communications
  • We can implement campaigns that are email dependent
We chose Marketo because of price. To send to more than 10K users on HubSpot, we would have paid far more. That made the decision for us.
How many people are you sending to? Are they current known customers or an unknown population?

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
5
Dynamic content
5
Ability to test dynamic content
5
Landing pages
2
A/B testing
2
Mobile optimization
5
Email deliverability reporting
6
List management
5
Triggered drip sequences
1
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
7
Event/webinar marketing
5
Social sharing and campaigns
5
Social profile integration
5
Dashboards
6
Standard reports
6
Custom reports
6
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
6
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated