Overall Satisfaction with Marketo
We currently use Marketo for sending nurture emails to prospective customers and automated emails to our current customers. Sales Insight offers great information to our sales reps as far as how their leads and customers are interacting with our brand. We also use Marketo for some data management exercises.
- Offer insights to the sales team. Sales Insights gives visibility into how leads and customers are interacting with your website, emails, and social. This insight can be extremely valuable to a sales rep when they are prospecting or communicating with prospective customers.
- Marketo's integration with Salesforce is pretty seamless. It allows easy access to updating lead/contact/account/opportunity information. This frees up our Salesforce admin's time because I am able to update things right out of Marketo.
- Workflow creation is simple and intuitive.
- Add new images to an email via the rich text editor, ie have the ability to upload images right from the editor
- Sync with custom objects in Salesforce. Must upgrade package to do so.
- No native integration with SugarCRM
- Product Launches
- Upsell
- Customer Service
- Lead Management
- Prospecting / New Business
100,000 to 250,000
Adobe Marketo Engage Feature Ratings
Using Marketo
- More visibility into lead's interactions with our brand, which helps our sales team immensely.
- Sales alert make our sales team more efficient and aware of what leads are doing
- Creating automated emails and nurture streams that allow us to stay in constant contact with our database.