Marketo review for B2B enterprise software companies
December 23, 2020

Marketo review for B2B enterprise software companies

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Analytics

Overall Satisfaction with Marketo

Marketo is being used within my organization globally, primarily for email communications internally (interdepartmental newsletters, announcements, etc) and externally (communications with clients, outreach to prospects, partners, etc). It is also used for its robust integration with salesforce.
  • Ability to consume and report large amounts of data
  • Integrations with many other services we use
  • Deep customization of emails and programs
  • Buggy at times - smart list filters for emails can take ages to reflect correctly
  • Inability to customize email reporting display/dashboard
  • Product Launches
  • Customer Service
  • Lead Management
  • Prospecting / New Business
Marketo enables us to maintain in constant and organized communication with our thousands of clients, prospects, agencies, partners. Emails are sent every day to announce product updates, launches, sales outreach, marketing nurtures, all with the same goals - keep our customers happy, informed, and keep in touch with future customers.
Hubspot was good for a simpler, smaller time in the company's history. Its main benefit was its ease of use. We made the switch to Marketo for its ability to support enterprise-level needs, such as high capacity limits, adaptive testing and ABM campaigns - which we are still in the process of utilizing.
If your organization constantly sends large volumes of emails to a very large database, Marketo is your answer. However, on-boarding of new users and learning all the functions, tricks, settings, etc. will definitely take time and multiple training sessions.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
7
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
Not Rated
A/B testing
6
Mobile optimization
6
Email deliverability reporting
7
List management
Not Rated
Triggered drip sequences
Not Rated
Lead nurturing automation
7
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
6
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
4
Standard reports
6
Custom reports
6
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
7
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated