Marketo - Honest Opinion
March 02, 2021

Marketo - Honest Opinion

Craig Thompson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Ad Bridge

Overall Satisfaction with Marketo

Marketo is our marketing automation platform. It is used across the whole organisation.
It allows us to Manage:
  1. Marketing communication to sell event tickets
  2. Lead Generation
  3. Event Crew Management and communication
  4. Sales Team Call Lists based on Digital Activity
  5. Event Communication to attendees
  6. Zoom Integration and the running of Webinars
  • Email Automation and Modular Building Tools
  • Support and Community Engagement
  • Adaptable to non-marketing uses
  • Landing page creator a bit basic
  • Can run a bit slow when pulling large data
  • Remember to refresh if multiple people are working in the same program
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
  • Other
Outcomes we are trying to achieve is clear and concise communication with our customer base as to our offerings and how we can help them. As with any business growth is important as well as opening new markets. Marketo allows us to do this with less manual input into the process. It is our one source of truth for Marketing Data.
Suited for:
  • Data Collection by lead capture as the forms are very flexible
  • Marketing Automation of drip/nurture campaigns - set and forget
  • Holding multiple file types for white paper campaigns
  • Analysing effectiveness of email Campaigns with A/B testing
  • Integrates well with other Systems (Salesforce, Zapier)

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
9
Landing pages
5
A/B testing
9
Mobile optimization
9
Email deliverability reporting
9
List management
10
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
9
Calendaring
7
Event/webinar marketing
8
Social sharing and campaigns
5
Dashboards
8
Standard reports
8
Custom reports
8
API
9
Role-based workflow & approvals
Not Rated
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated