Marketo and Salesforce, play nice together?
October 30, 2021

Marketo and Salesforce, play nice together?

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Sales Insight
  • Marketo ContentAI

Overall Satisfaction with Adobe Marketo Engage

We have the integration between Adobe Marketo Engage and Salesforce, which pulls the data from Salesforce into Marketo. I am involved with the database management part, and the Marketing department is the main user for email setup, content, and analysis. We have a complex database structure in Salesforce with lots of custom objects. There is some difficulty pulling data in Adobe Marketo Engage because of the complexity of how each object is linked to another.
  • Email design
  • Analysis
  • Handling unsubscribe/opt out
  • Integration with another database platform
  • Product Launches
  • Other
Our main business is membership and providing educational programs. We use Adobe Marketo Engage for such promotions as well as communications with new and existing members.
Less expensive time and labor-consuming to switch to another system

Do you think Adobe Marketo Engage delivers good value for the price?

Yes

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Marketo Engage go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Marketo Engage again?

No

Good - design and set up marketing campaigns. Less good - data pulling and pushing with Salesforce is not 100% and needs manipulation.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
8
Landing pages
6
A/B testing
8
Mobile optimization
5
Email deliverability reporting
8
List management
6
Triggered drip sequences
7
Lead nurturing automation
6
Lead scoring and grading
7
Data quality management
5
Automated sales alerts and tasks
Not Rated
Calendaring
8
Event/webinar marketing
8
Social sharing and campaigns
Not Rated
Dashboards
8
Standard reports
8
Custom reports
7
API
6
Role-based workflow & approvals
7
Customizability
6
Integration with Salesforce.com
5